General Information & Policies

What Every Guest Needs to Know


Reservations, Payment, and Cancellation Policies

  • A valid credit card is required to make reservations.
  • A 50% deposit will be charged 7 days in advance of arrival.
  • We do not accept checks.
  • Cash, debit, and major credit cards are accepted.
  • We cannot hold your room if we are unable to process initial deposit.
  • Cash deposits must be made 7 days in advance.
  • Cancellations less than 7 days in advance of reservation date forfeit deposit. Cancellations within 24 hours of reservation, or no-shows, are charged full rate.
  • We accept Visa, MasterCard, American Express, and Discover Card.

Pricing

  • Monday – Thursday $149 – $209.
  • Friday – Sunday $169 – $239.
  • Room rates are subject to modification.
  • Room rates are set for double occupancy (two people). Some rooms can accommodate additional guests for a higher price. Single occupancy rates are available Monday – Thursday. Call 801-567-9437 for details.
  • Gift Certificates are available by phone.

Additional Information

  • To set up an appointment, please email Michelle at info@castlecreekbb.com, or call 801-567-9437. Ask for Michelle.
  • The Castle is open for tours Monday-Saturday from 11:00am to 4:00pm.
  • Check-In:
    • 4:00pm-9:00pm Monday-Thursday
    • 4:00pm-11:00pm Friday-Saturday
    • 3:00pm-5:30pm Sunday.
    • Please advise if you will be arriving outside these hours. Arrangements must be made with our innkeepers.
  • Check-out: 11:00am.
  • Early & Late Check-In, and Late Check-Out options are available for $15.00 each. Late Check-In begins at
    • 10:00pm Monday-Thursday
    • 12:00am midnight Friday-Saturday.
    • Please call for Sunday Late Check-In if after 5:30pm.
  • Castle Creek Inn is non-smoking.
    • Some rooms have a private balcony or terrace where smoking is permitted.
    • Designated outdoor smoking areas are also available.
  • The Garden Suite is wheelchair accessible.
  • No pets. Minimum $200 fee.
  • Our parking lot is limited to one car per room. That single space is included in our room rates. Additional cars are not allowed and fees will be applied if more than one space is occupied by any given room.

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