Castle Policies

What Every Guest Needs to Know


Reservations, Payment, and Cancellation Policies

  • A valid credit card is required to make reservations.
  • A 50% deposit will be charged 7 days in advance of arrival. If you’re making your reservation within the 7-day period, the deposit is charged upfront. All reservations made within 24 hours of their check-in time will be charged the full amount.
  • We do not accept checks.
  • Debit, major credit cards, and cash are accepted. However, we do not accept cash payments for reservations made within 24 hours of their check-in time.
  • Cash deposits must be made at least 8 days prior to your reservation or the deposit will automatically be charged to your card.
  • We cannot hold your room if we are unable to process initial deposit.
  • Cancellations less than 7 days prior to reservation date forfeit deposit. Cancellations within 24 hours of reservation, or no-shows, are¬†charged full rate.
  • We accept Visa, MasterCard, American Express, and Discover Card.

Occupant Policies

  • Babies and children are not allowed at the Castle. Our guest rooms accommodate 1 or 2 adults. Violations subject to a non-refundable cancellation.
  • The Garden Suite is wheelchair accessible.
  • No pets. Violations subject to a $200 fine plus immediate non-refundable cancellation.
  • Our parking lot is limited to one car per room. Your parking space is included in your reservation. You must register your vehicle at check-in. Additional cars are not allowed and will be towed. Fees may be applied if more than one space is occupied by any given room.
  • Castle Creek Inn is non-smoking. Minimum violation fee $200.
  • The Castle is open for tours Monday-Saturday¬†from 12:00-3:00 P.M.
  • Check-In:
    • 4:00-9:00 P.M. Monday-Thursday
    • 4:00-11:00 P.M. Friday-Saturday
    • Closed Sunday
    • Please advise if you will be arriving outside these hours. Arrangements must be made with our innkeepers. Fees may be applied to late check-ins.
  • Check-Out:
    • 11:00 A.M.
  • Early Check-In and Late Check-Out options are available for $15.00 each.

Pricing

  • Room rates are subject to modification.
  • Gift Certificates are available online or by phone.
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