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Contact & Policies

Castle Creek Inn is located just outside Salt Lake City and Sandy, Utah in Cottonwood Heights. Several major ski resorts are within a half-hour of the Castle including Brighton, Solitude, Snowbird, Alta, Park City, and Deer Valley.


ADDRESS
7391 S Creek Rd
Sandy, Utah 84093 US
PHONE & EMAIL
801-567-9437
info@castlecreekbb.com
SOCIAL MEDIA
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CASTLE CREEK INN POLICIES

Please check our Covid-19 updates at:
https://www.castlecreekbb.com/COVID-19-Updates.html

Our hours of operation are:
Mon-Thurs 10:00 AM - 9:00 PM, and Fri-Sat 10:00 AM - 11:00 PM. We are closed Sundays. For Sunday reservations, please see our Specials page.

Our rooms accommodate 1 or 2 adults. Children, babies, or additional guests cannot be accommodated. Violations subject to a $250 fine and immediate, nonrefundable cancellation.

No pets. Violations subject to a $250 minimum fine and immediate, nonrefundable cancellation.

A valid credit card is required for reservations. A 50% deposit will be charged 7 days in advance of your stay. Reservations made less than 7 days in advance are charged a 50% deposit at the time of reservation.

We no longer accept American Express.

Castle Creek Inn is not a typical hotel; cancellations affect our business differently from hotels. Cancellations must be made at least 7 days prior to your arrival date. If the 50% deposit has been charged by the time a reservation is cancelled, the deposit is nonrefundable. Cancellations within 24 hours of a reservation are charged the full rate.

If using a Gift Certificate, please write your Gift Certificate details in the "Preferences" section. We will use that information for the deposit.

Castle Creek is non-smoking. We follow the Utah Indoor Clean Air Act, which prohibits smoking in all indoor spaces and for outdoor smoking requires a distance of at least 25 feet from doors, windows, and vents. Violations subject to a $250 minimum fine. This includes guest rooms smelling like smoking took place.

For events at the Castle, a 50% deposit is due 30 days in advance of the reservation date. Cancellations within 30 days forfeit all or part of the deposit.
ARRIVAL TIMES
4:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.